Payment and delivery
Payment Methods
We offer a variety of secure payment options to make your shopping experience seamless:
- Credit and Debit Cards: We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
- Shopify Payments: Enjoy a secure checkout experience using Shopify Payments.
- Apple Pay and Google Pay: For a faster checkout, we also accept mobile payment options like Apple Pay and Google Pay.
All payments are processed securely through our payment processor, and your financial information is kept confidential.
Delivery Information
We aim to deliver your order as quickly and efficiently as possible. Here’s what you need to know about our delivery process:
Free Delivery for Local Customers
We are pleased to offer free delivery for customers located within the Vancouver area! Here are the details:
- Eligibility: Free delivery is available for orders placed by customers with a shipping address within City of Vancouver, Burnaby, Richmond, Surrey, Coquitlam, New Westminster, West Vancouver, North Vancouver, Port Moody, Port Coquitlam, Delta, Maple Ridge, Mission, Abbotsford, Chilliwack and White Rock city limits.
- Delivery Timeframe: Orders eligible for free delivery will be processed and shipped within 1-3 business days. You will receive a confirmation email with tracking information once your order is dispatched.
- Delivery Areas: We currently ship to all provinces within Canada and select international locations. Please check the shipping options at checkout to confirm delivery availability in your area.
- Shipping Costs: Shipping fees are calculated at checkout based on your location and the weight of your order. Free shipping is available on orders over $100 for Canadian addresses.
- Estimated Delivery Times:
Within Canada: Typically, orders are delivered within 3-7 business days. Please allow additional time for rural areas.
International Shipping: Delivery times vary by destination; please check the specific estimates at checkout.
Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.
Delivery Issues: If you have not received your order within the expected timeframe or if there is an issue with your delivery, please contact our customer service team at yarovabijoux@gmail.com for assistance.
We appreciate your business and are committed to providing you with a seamless shopping experience. Thank you for choosing us!